❌ Cancellation Policy – SPY KIDS® (spykids.in)

Owned by Nigam India Innovations
Last Updated: 17/11/2025

We understand that orders may need to be modified or cancelled. Our policy is simple and customer-friendly.

---

1. Order Cancellation Before Shipping

You can cancel your order before it is shipped:

• Go to your account → Orders → Cancel
  OR
• Email us at support@spykids.in with your Order ID

Once cancelled, prepaid refunds take 3–7 working days.

---

2. Cancellation After Shipping

Once the order is shipped, it cannot be cancelled.
You may refuse delivery, and once the package returns to us, a refund will be processed.

---

3. COD Orders

COD orders cannot be modified after shipping.

---

4. SPY KIDS® Right to Cancel

Nigam India Innovations may cancel an order if:

• The product is out of stock
• The address is incomplete or unserviceable
• Payment verification fails
• Order appears fraudulent

A full refund will be issued (if prepaid).

---

5. Contact for Cancellation

📩 Email: support@spykids.in