Privacy Policy for SPY KIDS® (spykids.in)

Last Updated: 17/11/2025

Welcome to SPY KIDS®. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase on spykids.in, operated by Nigam India Innovations.

By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Who We Are

SPY KIDS® is a brand owned by:
Nigam India Innovations
Website: https://www.spykids.in

We manufacture and sell baby products, safety products, feeding essentials, and related accessories.

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2. Information We Collect

We collect information in the following ways:

a) Information You Provide Directly

• Full Name
• Email Address
• Mobile Number
• Billing & Shipping Address
• Payment Information (Processed securely by payment gateways; we do NOT store card details)
• Order Notes or Additional Information
• Account Login Details (if you create an account)

b) Information We Collect Automatically

When you browse spykids.in, we automatically collect:

• IP Address
• Device Type (mobile, desktop, tablet)
• Browser Information
• Pages Viewed
• Time spent on the website
• Referring URL
• Cookies and tracking data

c) Information from Third-Party Sources

• Google Analytics
• Google Ads
• Facebook/Instagram Pixel
• Razorpay / PhonePe (for payment verification)
• Shipping partners (to update delivery status)

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3. How We Use Your Information

We use your data to:

✔ Process and deliver your orders

✔ Communicate order updates

✔ Improve products & customer experience

✔ Provide customer support

✔ Personalize your shopping experience

✔ Run promotions, ads & retargeting

✔ Prevent fraud & ensure security

✔ Maintain business and website operations

We never sell your personal information to any third party.

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4. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Keep items in your cart
• Improve website performance
• Analyse traffic (Google Analytics)
• Deliver personalised ads (Google Ads, Meta Ads)

You may disable cookies from your browser settings, but certain features may not work properly.

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5. Sharing of Your Information

We sharing information only with trusted partners:

a) Payment Gateways

• Razorpay
• PhonePe
  (For secure payment processing)

b) Logistic Partners

To deliver your products safely.

c) Analytics & Advertising Services

• Google Analytics
• Google Ads
• Facebook Pixel

d) Legal Requirements

We may share information if required by law, court order, or to prevent fraud.

We do not share data with anyone unrelated to service fulfilment.

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6. Data Security

We use strong security measures to protect your personal information:

• SSL Encryption
• Secure Payment Gateways
• Firewall & malware protection
• Limited access to sensitive information
• Encrypted data storage

Even though we take all reasonable precautions, no method of transmission over the internet is 100% secure.

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7. Your Rights

You have the right to:

• Access your personal data
• Request correction or updating of information
• Request deletion of your data
• Opt-out of promotional emails or SMS
• Disable cookies
• Close your account anytime

To request any of the above, contact us at:

📩 support@spykids.in

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8. Email & SMS Communication

When you purchase from us or create an account, we may send you:

• Order confirmations
• Delivery updates
• Support messages
• Marketing offers (you may opt-out anytime)

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9. Third-Party Links

Our website may contain links to:

• Social media
• Partner websites
• Blogs or external resources

We are not responsible for their privacy practices.

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10. Children’s Privacy

Our website sells products for babies and kids, but we do not knowingly collect personal data from children under 18.
Parents or guardians must provide any required information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted with a “Last Updated” date at the top.

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12. Contact Information

For queries related to privacy, data protection, or policy clarification, contact:

Infinity Peak Innovations Private Limited
📩 Email: support@spykids.in
🌐 Website: https://www.spykids.in